Case study · Recruitment & HR credibility

Hiring rehaul: from informal to structured.

A medium size business did all their hiring informally through friends. Their HR did paperwork. Here is the journey.

  • ~250employees
  • 50+hires
  • Bespokeinduction program for every new joiner

Interviews without standard forms, and decisions resting on individual preference.

The journey

Three stages, from problem to proof

Select a stage to see what the business faced, what changed and why it worked.

Hiring ran on instinct, and HR ran on paperwork

Decisions rested on individual preference, and few people thought of HR as somewhere to go for help.

01

Hiring without defining organizational needs

02

Friends and family join to “help out”

03

No risk assessment before hiring

04

HR is making everything difficult

Recruitment was informal and inconsistent, and new joiners, many recruited internationally, needed practical guidance to settle into the organisation and the UAE. HR needed stronger relationships with employees and greater credibility with business leaders.

Your turn

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